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Frequently Asked Questions

Q1. What channels can I get with your receiver?
A. You will receive channels that are digital MPEG2 and not scrambled. You can find a listing of these channels (and others) on http://www.lyngsat.com or http://www.satcodx.com .

Q2. What size dish do I need?
A. Normally, within the boundaries of the continental US, you can use a 75cm dish. Fringe areas should use a 90cm or larger dish. Southern Canada or Northern Mexico should use 90cm or larger.

Q3. Do you guarantee that these channels will remain free?
A. No, no one can guarantee "free channels." You will receive these channels as long as they remain free and in the clear (not scrambled). We provide hardware (receiver, LNBF, dish) and not software (programming). We make no guarantees or claims about programming.

Q4. I heard there are channels on C-band as well. Will your receiver pick up C-band?
A. Yes, it will receive C-band and Ku-band. Of course C-band requires a larger dish, a C-band feed, and LNB.

Q5. Can I add your receiver to my existing C-band system?
A. Yes, you can. If you want to receive Ku-band signals on your C-band dish, you must have a Ku LNB on you feed system. This will usually require a C to C/Ku upgrade kit.

Q6. How do I find the satellite?
A. The satellite you want to use will be determined by the programming you want to view. Telstar 5 is a very popular satellite for ethnic channels, Bloomberg, etc. Locate your satellite/programming on one of the web sites listed above and align your dish to that satellite.

Q7. How do I peak my dish?
A. I suggest that you purchase a inexpensive signal meter for this purpose. Our high end system comes with a signal meter. Of course the signal meter can be purchased separately. Ask for the SF-95 meter.

Q8. What channels are available?
A. Take a look at http://www.lyngsat.com. You can get an idea of the available programming from that site.

Q9. What is the warranty of your receiver?
A. We will exchange any unit that fails within the first 30 days of ownership. One year parts and labor warranty from the manufacture. A copy of your original invoice will be required as proof of purchase.

Q10. What is the noise temperature of your LNBFs?
A. We currently sell only 0.6dB LNBFs.

Q11. What is the warranty of your LNBFs?
A. One year exchange warranty from the manufacture. A copy of your invoice will be required as proof of purchase.

Q12. I want two receivers. What do I need?
A. You will need a dual LNBF. Normally, this will be a direct replacement for your existing LNBF. You will need to run a second coax from the dual LNBF to your second receiver.

Q13. I want more than two receivers. Now what do I need?
A. You will need the dual LNBF and a device called a multi-switch which allows for several receivers. The most common is a four receiver switch.

Q14. Can I use a diplexer to consolidate my local broadcast channels with my satellite signal?
A. Yes, you will need two diplexers; one to combine the signal on the outside and another one to separate those signals on the inside of your home.