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Q1.
What channels can I get with your receiver?
A. You will receive channels that
are digital MPEG2 and not scrambled. You can find a listing of these
channels (and others) on http://www.lyngsat.com
or http://www.satcodx.com
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Q2.
What size dish do I need?
A. Normally, within the boundaries
of the continental US, you can use a 75cm dish. Fringe areas should
use a 90cm or larger dish. Southern Canada or Northern Mexico should
use 90cm or larger.
Q3.
Do you guarantee that these channels will remain free?
A. No, no one can guarantee
"free channels." You will receive these channels as long as
they remain free and in the clear (not scrambled). We provide hardware
(receiver, LNBF, dish) and not software (programming). We make no
guarantees or claims about programming.
Q4.
I heard there are channels on C-band as well. Will your receiver pick
up C-band?
A. Yes, it will receive C-band and
Ku-band. Of course C-band requires a larger dish, a C-band feed, and
LNB.
Q5.
Can I add your receiver to my existing C-band system?
A. Yes, you can. If you want to
receive Ku-band signals on your C-band dish, you must have a Ku LNB on
you feed system. This will usually require a C to C/Ku upgrade kit.
Q6.
How do I find the satellite?
A. The satellite you want to use
will be determined by the programming you want to view. Telstar 5 is a
very popular satellite for ethnic channels, Bloomberg, etc. Locate
your satellite/programming on one of the web sites listed above and
align your dish to that satellite.
Q7.
How do I peak my dish?
A. I suggest that you purchase a
inexpensive signal meter for this purpose. Our high end system comes
with a signal meter. Of course the signal meter can be purchased
separately. Ask for the SF-95 meter.
Q8.
What channels are available?
A. Take a look at http://www.lyngsat.com.
You can get an idea of the available programming from that site.
Q9.
What is the warranty of your receiver?
A. We will exchange any unit that
fails within the first 30 days of ownership. One year parts and labor
warranty from the manufacture. A copy of your original invoice will be
required as proof of purchase.
Q10.
What is the noise temperature of your LNBFs?
A. We currently sell only 0.6dB
LNBFs.
Q11.
What is the warranty of your LNBFs?
A. One year exchange warranty from
the manufacture. A copy of your invoice will be required as proof of
purchase.
Q12.
I want two receivers. What do I need?
A. You will need a dual LNBF.
Normally, this will be a direct replacement for your existing LNBF.
You will need to run a second coax from the dual LNBF to your second
receiver.
Q13.
I want more than two receivers. Now what do I need?
A. You will need the dual LNBF and
a device called a multi-switch which allows for several receivers. The
most common is a four receiver switch.
Q14.
Can I use a diplexer to consolidate my local broadcast channels with
my satellite signal?
A. Yes, you will need two
diplexers; one to combine the signal on the outside and another one to
separate those signals on the inside of your home.
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